FAQs

Remit choice money transfer allows to send money home fee free and good exchange rate, remit choice provide secured and transparent way to send money to your loved ones

Frequently Asked Questions

  • Create an account by downloading our mobile application available on Play Store, iTunes, or website.
  • Complete your profile and upload your identification document issued by local government.
  • Enter your desired amount and delivery method.
  • Enter your receiver’s information
  • Now, you are ready to make any transaction at best exchange rates at zero fee with Remit Choice.

You can check the status of your transaction(s) through our mobile apps (Android/iOS) and website.

For App

You can check the status of your transaction(s) by clicking on the option “Track Transfer” on the Dashboard.

For Website

If you want to check the status of your transaction(s) from the website, you have to log in to your account first.

 You can find all the transactions on your dashboard with the current status.

For a refund of a transaction, you can send a request at [email protected] via your registered email address.

It depends on your bank’s pre-defined time period for refund processing.

Your transaction(s) can be auto-canceled:

  • If you don’t provide mandatory information while making a transaction. The transaction will be incomplete and auto-canceled after 6 hours.
  • If your issuer bank doesn’t allow your payment to be processed.
  • If you have insufficient funds in your account.
  • If your withdrawal limit has been exceeded.
  • If you are using multiple email addresses for one credit/debit card.
  • If the 3-D Secure is not enabled for your card.
  • If your IP is different from the country, you are registered for.

  • Login into your account.
  • Go to Settings.
  • Click on the Change Password option.
  • Enter Current Password.
  • Enter New Password.
  • Re-enter your new password (for confirmation)
  • Click on the Reset button.

There is no as such limit on the amount which you can transfer by using Remit Choice as long as you provide us with proof of the funds which you are sending are from the legally verifiable source.

You can get assistance regarding any issues/concerns by contacting us via website, in-app chat (iOS/Android) or email address [email protected]